Return on Investment Analysis for CollabWeb Content Management Software
Website Development and Maintenance How much did your organization spend on outsourced web content updating last year (eg: paying a design or consulting firm to update content)? How many hours per month does your organization spend coding HTML or using tools like Dreamweaver or Front Page? How much time does your organization spend per month re-creating content in multiple forms. For example, email version, .pdf version, Word, HTML etc. How much does your organization pay the average employee who performs those tasks - HTML, content re-coding (annual salary)? How much will your organization spend in web site design efforts over a year? What percent of the time spent on redesigns could be saved if you only had to modify design templates via a template management interface, and click publish? If your organization is planning to expand to multi-lingual content in the coming year, how much would you estimate it will cost to make that conversion? What percent of the time spent on rolling-out additional languages could be saved if you had a CMS that could expand your site to multilingual via a CMS? Does somebody in your organization spend time asking for content approvals? How many hours per month? How much did your organization spend on technical training for web tools last year?
Workflow Efficiency How many hours per month does your organization spend approving content for web or email publishing? What percent of the time spent on approvals could be saved if you had a collaborative online system with integrated preview and approval? How much does your organization pay the average employee who performs those tasks - content editing and approval (annual salary)?
Servers and Hosting How many hours per month does your organization spend managing or updating a custom database or other publishing application? How much does your organization pay the average employee who performs those tasks (annual salary)? How many hours per month does your organization's IT group spend supporting your web efforts? How much does your organization pay the average employee who performs those tasks (annual salary)?
Lost Opportunities Is any your of web content time-sensitive? If so, estimate the total organizational cost/day of having that information inaccessible. If you have lost web data, can you put a dollar figure on how much it cost your organization to replace it, or how much the organization lost because it was no longer available? How long would it take to fully restore your web properties if your organizations web server were destroyed in a disaster? (in hours worked) How likely (in percent) is that your organization will need to restore it's web site due to a disaster or catastrophic system failure in the next three years?
Customer Service How many customer service calls per month could be eliminated if your FAQ and other Web data were updatable in minutes with a web publishing system? How much does each of those calls cost your organization (in a recent CIO magazine survey, an average organization was spending $33/call & $9/email).
Total estimated annual savings from using CollabWeb Content Management and Publishing System Total Annual Savings Average Annual Cost for CollabWeb Estimated Year One Return Return on Investment (in months)
